Job Description

Position:Inside Sales Associate with French

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Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.

As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate.

What You'll Be Doing

Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share, and grow our business. Daily activities of the role include, but are not limited to:

Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.

Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.

Providing after-sales service by ensuring the products' arrival at the customer location in a timely fashion.

Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card.

This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We Are Looking For

Typically requires a 2-year degree and 3-5 years of experience or High school graduate with equivalent related experience. May require specific certifications.

Languages: Fluent French (at least C1) and good English (at least B2 / C1 level).

Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.

Completes work under moderate supervision.

Likely to act as an informal resource for colleagues with less experience.

Identifies key issues and patterns from partial/conflicting data.

Takes a broad perspective to problems and spots new, less obvious solutions.

What's In It For You

Full Permanent contract, Net salary & bonus.

Social advantage: CNSS, CIMR, Health insurance.

Very good working atmosphere in a team of passionate collaborators.

Work culture where you can make an impact.

Working within an international organization, recognized worldwide in its sector.

Work Arrangement

Hybrid - 3 days in office

#LI-ME1 #LI-Hybrid

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Sales

R223734