Job Description

Responsibilities: Systems Implementation: o Participate in the installation and configuration of industry specific application for our clients. o Ensure the seamless integration of our software solutions with clients' operations. Training: o Provide comprehensive training to end-users on application functionalities. o Conduct training sessions to educate clients on the effective use of the software application. Technical Support: o Offer ongoing technical support to clients, troubleshooting hardware and software issues. o Collaborate with the other software support teams to address and resolve complex technical issues. Client Interaction: o Interact with clients effectively, understanding their needs, and ensuring optimal system performance. o Provide initial design consultation services to tailor solutions to clients' requirements. Documentation: o Maintain detailed documentation of the implemented solutions, configurations and customizations. o Contribute to the development of knowledge base articles for common software support issues. Qualifications: Education and Experience: o Bachelor's degree in a related field or equivalent work experience. o Minimum of 1 years of experience in application implementation and support. o Computer Science or Information Systems is advantageous. o Knowledge and implementation experience of accounting and inventory management software
Job Category: Operations
Job Type: Full Time
Job Location: Dubai