Service-oriented, independent processing of incoming customer inquiries (focus on telephone, chat, central email inquiries)
Independent processing of case-closing services according to the inbound range of services
Recognizing typical acquisition approaches and approaching customers accordingly with transfer and appointment scheduling to the responsible customer advisors
Appointment and callback agreements for our sales units
Arranging conversations with the responsible departments in the company
General information
Job Requirements
Completed Graduation
High service and customer orientation with the aim of offering our customers quick solutions
Knowledge of the standard product range for private customers
Resilience and motivation as well as a winning, self-confident charisma in telephone customer contact
Confident linguistic ability to express yourself (ideally in spoken and written form)
Positive attitude and willingness to take on new tasks and communication media
Job Type: Full Time
Job Location: Dubai
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