Job Information

• Service-oriented, independent processing of incoming customer inquiries (focus on telephone, chat, central email inquiries)
• Independent processing of case-closing services according to the inbound range of services
• Recognizing typical acquisition approaches and approaching customers accordingly with transfer and appointment scheduling to the responsible customer advisors
• Appointment and callback agreements for our sales units
• Arranging conversations with the responsible departments in the company
• General information

Job Requirements

• Completed Graduation
• High service and customer orientation with the aim of offering our customers quick solutions
• Knowledge of the standard product range for private customers
• Resilience and motivation as well as a winning, self-confident charisma in telephone customer contact
• Confident linguistic ability to express yourself (ideally in spoken and written form)
• Positive attitude and willingness to take on new tasks and communication media