Implementation Manager

Dubai, United Arab Emirates

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Requirements:

Previous experience (min 3 years) in a software project or implementation management role.
Experience working closely with engineering / development functions.
Strong customer-first focus with experience working with technology-oriented clients.
Very organized with the ability to manage multiple task lists and customers.
Strong communications skills in English, spoken and written.
Logical thinker and problem solver that can learn quickly and independently.
Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels.
Dynamic, energetic, motivated, positive outlook.
A very strong aptitude for spreadsheets, particularly those using advanced functions but not necessarily macros.
Experience with Atlassian suite of tools (mainly Jira and Confluence).
Ability to work with minimal supervision.
Experience with software project management.
AgilePM/PMP certification.
Hands-on experience in software configuration and implementation with Platform knowledge.
Experience with B2B high growth SaaS or CPQ and parallel system such as CRM, service management.
Experience with complex implementations.
Experience working with distributed global teams.

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