Immigration Documentation & Client Retainment Case Officer
Dubai, United Arab Emirates
Job Description
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EXPERIENCED FEMALE HINDI SPEAKING IMMIGRATION CASE OFFICER WITH CLIENT HANDLING & RETAINMENT SKILLS Voyage Immigration Consultancy is a game-changer in the immigration industry with world-class services and vast years of experience in the field. We are looking for experienced documentation and processing officer to join our esteemed firm. * MINIMUM TWO YEARS EXPERIENCE IN VISA DOCUMENTATION FOR CANADA, EUROPE AND OTHER COUNTRIES * Skills & Responsibilities
- The Visa Documentation Officer must be able to help the client for all documentation required throughout the process for various country applications.
- You must take full responsibility for all processing, remaining up to date with any changes to legislation or employer concerns and requirements.
- Knowledge about PR Invitation, Work Permit, and submission procedures.
- Visa Documentation Officer must be able to offer information pertaining to immigration rules, help clients to obtain visa approvals, conduct surveillance of submitted documents, and handle other related concerns.
- Prepare and file all the supporting documents required for obtaining a permanent residence, business visit, work permit visa towards Canada, Europe, USA, UK, etc.
- Must ensure that all of the information provided by the client is accurate and correct while preparing and verifying all legal documents.
- Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
- Would be responsible for filing & processing of PR-TR Visas and European visa process.
- Excellent problem-solving and customer service skills.
- Should be smart enough to work with customers without further escalations to higher management.
- Excellent spoken English & Hindi is a must. Confident/ energetic and result-oriented personal.
- Thorough knowledge of all Immigration Visa Processing for Europe and other countries.
- Act as point of contact for complaints and handle any issues and provide solution to clients appropriately.
- Responding promptly to customer inquiries without any complaints.
- Acknowledging and resolving customer complaints tactically in productive manner assuring both the client and company standards and requirements.
- Ability to handle and convince all client queries is mandatory under any situations.
- Do you have strong experience in client handling and retainment with various clients with normal and aggressive nature?
- Are you confident enough to work with clients from different nationalities without escalating the issue or concerns to higher authority and provide an appropriate solution as requires?
- IMMIGRATION CASE PROCESSSING: 1 year (Required)
- HINDI (Required)
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Job Detail
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Job IdJD1658272
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned