The Global Axis is looking for experienced candidates who can handle Tagalog and English speaking clients that have thorough experience in specializing in Permanent Residency and work permits for the USA, Canada, Australia, or Europe. Activities include:
Working with confidential and or sensitive documents on immigration programs, client analysis, immigration options, closing contracts, process monitoring, and case reporting updates.
The high volume of outbound calls, multi-tasking, and multi-priority management of client case processing.
Reporting, communications, and strict adherence to client agreements.
Meeting expectations, deadlines, and financial targets.
Must be located in Dubai and ready to start immediately. Key duties for the Immigration Consultant position:
Managing and responding to inbound leads via telephone, social media, and email.
Responding to inquiries using pre-set business templates
Advice on the overseas options available, to enable the candidates & their families to make an educated choice & the right decision.
Give clear and accurate information based on the current immigration & visa laws & policies.
Provide a fair and neutral evaluation of a candidates profile.
Provide a personal global career strategy customized to their needs.
Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
Must be able to provide adequate information and offer solutions where necessary.
Follow up on leads whilst providing ongoing guidance and advice
Provide clear information on all programs we offer, and countries we provide visa/immigration services to.
Develop and maintain strong client relationships.
Meet targets and close contracts with clients.
Drive improvement and efficiencies within the company and identify opportunities to meet the increasing needs of the company.
Maintain strong working relationships with all clients and colleagues.
Skills The ideal candidate must have:
Prior experience in sales, negotiation, consulting, collections
Proven ability in sales conversion.
Strong inter-personnel skills.
Ability to communicate effectively and concisely to customers.
Must be a team player.
Must be able to handle clients over the phone and in person.
Ability to work under pressure.
Must be able to communicate fluently in English and Tagalog.
Experience with: Email marketing, Social Media Marketing, Video presentation, Google Workspace, Microsoft excel/Google sheets.