Husbandry Agent

Dubai, United Arab Emirates

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Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are looking for a Husbandry Agent to join our company.

In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers port calls as efficient and safe as possible.

This position reports to the Ships Agency Husbandry Centre Team Lead. The position works closely with Port Operations, the Commercial team, and Ships Agency Credit management functions.

What you will be doing:

Coordination with Account sales on matters related to the coordination and service performance of Husbandry port calls entering the area.
Respond and follow up on customer enquiries.
Ensure that all appointments are handled without delay and assigned correctly to responsible for service execution.
Ensure advance funding (approved by customer) is remitted correctly to local agents bank account at least 3 days before vessel arrival.
Select and book suppliers and sub-agents using standard supplier management processes and systems and in compliance with Supplier Governance standard.
Monitor and record expenses that arise during vessels port call.
For global port calls, monitor the execution of the port call and work closely with Operations / Sub Agents to ensure that we meet customers expectations.
Ensure Cash-in-Transit (Cash to Master) as per the procedure.
Suggest process improvements based on efficiency, productivity, or cost effectiveness gains.
DA handling (Proforma & Revised), including correct data input, monitoring, and verification done as per KPI
Register and follow up complaints/non-compliances through Improvement Potential system.
Attend business review meetings with customers as required and interact with the relevant KAMs.
Who you are:
- Experience from the marine industry, preferably ships agency operations
- Ability to work independently and systematically.
- Able to meet deadlines through good time management and allocation of priorities.
- Ability and aptitude to learn is a must.
- Training can be provided to bring the candidate up to speed with the requisite knowledge to perform the job.
  
  What we offer:
  Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating.
  
  Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.
  
  Work location: Dubai , UAE.
  Deadline :July 5th 2024.
  
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