Job Requisition ID: 161602Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Overview of the roleYou will be responsible for managing Al Futtaim's HR Application's portfolio underpinned by four key value streams in HRIS: Strategy to Portfolio, Requirement to Design, Request to Fulfill and Detect to Correct. Through expert product knowledge of Successfactors and as a key-value partner, you will ensure we continuously drive business value from our technology, improve employee experience and optimize the cost to serve, in partnership with EIT, Group Digital & HR Process owners.As the future systems roadmap is developed and delivered, you will work closely with our HR Transformation programme, taking accountability for a smooth transition of cutover activities into business as usual. As part of our value streams, you will play a key role in ensuring Al Futtaim continues to fully harness and benefit from our technology estate in collaboration with EIT, Group Digital, HR COE's and vendors.What you will do

• As the product expert for Talent Management, you will learn the external technology market, internal environment, and our customers\' needs as they evolve to shape our HR technology roadmap bottom up. In addition, manage, and prioritize the product backlog, serve as a liaison between product design and development teams, and translate strategic initiatives into work packages where required.
• Key-value partner to our key stakeholders, HR COE's, HR Process Owners, EIT, Group Digital and our vendors.
• Responsible for the global system processes and application(s) within Talent Management.
• Accountable for the configuration, maintenance, and operation of the system(s), including but not limited to:
• Delivering our services under each value stream to ensure adequate operational support, system administration, incident resolution and configuration changes as required in conjunction with our HRIS Handbook and the SDLC approach.
• Completing design and configuration (with EIT) of solutions and ensuring the associated Successfactors workbooks and system design documentation remains up to date
• Oversee daily administration and maintenance of the system, working with internal colleagues and 3rd party vendors as required.
• Manage roles, access, and permission requests in conjunction with our data governance standards.
• Lead change management. activities for change requests via HR Process Owners to ensure our communities are effectively updated and, where required, trained to increase system adoption and usage.
• Supporting our People Analytics team and product owner for reporting to ensure solution designs consider the need for data analytics and seamless reporting.
• Strong alignment with a new employee experience team to ensure guiding principles and alignment between digital initiatives and strategy.

Required Skills to be successful

• SuccessFactors Associate Certified
• SAP SuccessFactors Performance and Goal Management
• SAP SuccessFactors Succession Management
• SAP SuccessFactors LMS

What equips you for the role

• Minimum 4-7 years\' experience in HR Technology projects and domain
• Excellent verbal and written communication skills. Fluent English, Arabic is a plus
• Hands-on SAP or SuccessFactors experience and functional knowledge and understanding of HR processes, Experience in service mgmt. methodologies such as ITIL and service delivery value Chain's
• Understanding of local legislative change's impacting HR Technology
• Solid experience of 'software development lifecycle\' methodologies such as Agile, Scrum, Kanban, Iterative Model, DevOps etc
• A team player who can work in a fast-paced environment with technical and non-technical teams to translate needs into solutions, ability to take initiative and operate independently and manage ambiguity along with multiple priorities
• Ability to complete tasks efficiently, accurately, and in a timely manner. Excellent attention to detail, quality and meeting deadlines are your trademark
• Experience in working in international and complex organizations. A consulting background will be considered as an advantage for the role
• Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Al-Futtaim