Zurich Middle East is part of Zurich Insurance Group, one of the worlds largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
In line with our Emiratization strategy, Zurich is looking to hire and develop Emirati talents who are aspiring to grow their career within the insurance industry. Working with global, diverse, and inclusive teams, we aim to guide and support you to unleash your skillset, explore your passions and make a positive impact beyond your role - Let's Grow Together.
Reporting to the L&D Lead, the HR Supervisor is expected to support the training, contributes to designing, developing, delivering, and evaluating learning and performance improvement solutions to close performance gaps under general supervision, and support on third party governance framework to ensure the department is efficient from a vendor onboarding perspective. He/she is also expected to be a brand ambassador for Zurich Middle East.
Job Accountabilities
As the HR Supervisor, your role will involve:
Providing administrative support to ensure the Learning & Development programs runs smoothly, such as:
Coordinating data preparation and inputs into analysis to inform business decisions in accordance with training needs.
Support in monitoring the mandatory trainings and answer any system-related queries to ensure full compliance.
Managing the administrative planning and logistics of training initiatives which includes sharing training invitations with employees, collaborating with facilitators, tracking acceptance, room booking and etc
Support on adding, following up with vendor to ensure they are abiding by our third-party governance framework.
Support in registering employees for external trainings and follow up on any adjustments required.
Supporting the L&D lead in preparing training needs analysis as well as any management reports that shows training progress.
Based on the topic defines the best method and media to use to ensure the strongest didactic impact and combines this in a learning program.
Collecting attendance and feedback after virtual / face to face events, sharing the feedback and attendance reports with business learning teams
Support in the wellbeing event preparation as well as the HR department team building events.
Updating training materials
Monitoring and update the professional study tracker regularly
Support the L&D lead in updating sharepoint site
Contributing to the development and implementation of HR policies and processes
Ensuring compliance to Zurichs governance and internal controls
Participating and support in HR projects
Ad hoc support to the HRBPs.
Supporting with Emiratisation and the Tawteen portal as and when required
Monitoring, distributing and responding to inquiries in the HR mailbox.
Job Qualifications
To be successful in this role, youll require:
UAE national with a family book
Bachelors degree in human resources or experience in Human Resources, specifically in L&D
Fresh graduates are welcome to apply
Fluent in English and Arabic language
Customer centric
Proactive
Strong organisation and problem solving skills
Effective communication skills
Good stakeholder management and interpersonal skills
Strong attention to detail
Proficient in Microsoft Office
Willingness to learn and work in other areas of HR to manage peaks in the teams workload and cover for colleagues as required
Ability to work in a team and independently
Ability to maintain confidentiality at all times
Flexibility to changing environments and ability to work in a fast-paced environment
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - thats what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet.
Location(s): AE - Dubai
Remote working: Hybrid
Schedule: Full Time
Recruiter name: Shu Hui Leong
Closing date:
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