Job Description

Help AG is looking for a talented and experienced HR Specialist Talent Development who will be responsible for the development and implementation of training programs aimed at enhancing employee skills and organizational performance. Key responsibilities include identifying training needs through job analysis and regular consultation with business managers, developing and delivering training solutions that meet these needs, and evaluating the effectiveness of training programs to ensure they are meeting organizational objectives. This role also involves managing the career progression paths for employees, including leadership development and succession planning. The HR Specialist Talent Development will work closely with various departments to ensure training and development strategies are aligned with business goals and objectives.

Responsibilities:

Training needs assessment:

• Work with line managers and executive management to identify training needs throughout the company in the areas of soft skills and leadership development.
• Support line managers in the systematic analysis of technical training needs, e.g., by best practice sharing of tools like skills matrix, etc.

Coordinate Online and External Trainings:

• Administrate online-based training offers.
• Source external non-technical training programs, based on business needs and budget.
• Support line managers in assigning trainings to specific roles or persons, including monitoring of training progress.
• Compile a catalogue of all potentially available vendor-organized technical training programs and certifications, supporting vendor management.

Manage Inhouse Academy:

• Manage all academy related activities.
• Source training offers from line-managers and their teams.
• Organize and fill the training calendar with live events and recordings.
• Internally promote training events.

Knowledge Sharing & Training Management:

• Create a training catalogue of potentially available non-technical programs.
• Promote knowledge sharing with line managers and employees to fill the knowledge pipeline.
• Organize the execution of training programs and follow up on programs' effectiveness.
• Consolidate all learning and knowledge sharing opportunities in an easily accessible online location.

Performance management support:

• Support line managers during the performance management cycle e.g, by providing guidance on the 'how to' set smart, agile and motivating goals and by managing and following up on timelines.

Career Development and Succession Planning:

• Support in identifying key contributors and potential successors in the company.
• Together with line managers and executive management define Personal Development Plans (PDP) for key personnel to ensure retention.
• Together with line managers and executive management support succession planning for key roles, including PDPs for potential successors.

Analysis and reporting:

• Monitor training and development activities' outcomes, collect feedback.
• Extract relevant information from available data and provide meaningful reporting for management, including suggestions for possible adjustments.
• Monitor and control training budget as support of COO.

Qualifications & Skills:

• Bachelor's degree in human resources or a related field.
• 5-10 years' experience in talent development and more especially in learning & development.
• Capacity to understand the business unit/Help AG vision, strategy, and challenges.
• Effective prioritization and organizational skills, including the ability to work independently and manage own time effectively.
• Good industry and market knowledge of high-quality learning providers.
• Strong problem-solving skills, with the ability to understand, interpret and act on information promptly and effectively.
• Excellent written and oral communication skills and able to communicate effectively at all levels.
• Microsoft office skills.
• Persistence and hardworking.
• Detail orientated.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Annual flight tickets to home country.
• Open door policy.

About Us


Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.


Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.


Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.


With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.