Job Description

Key Responsibilities :

Recruitment and Staffing :

• Manage end-to-end recruitment processes for hotel departments, including job postings, interviews, and onboarding.
• Work with department heads to understand staffing needs and implement recruitment plans.
• Maintain talent pipelines for key hotel positions.
• Employee Relations :
• Act as the primary point of contact for hotel employees on HR-related queries.
• Handle employee grievances and resolve issues in line with hotel policies and labor laws.
• Foster a positive and productive work environment through regular communication and feedback.
• Training and Development :
• Organize and conduct orientation programs for new hires.
• Identify training needs and collaborate with department managers to provide skill development programs.
• Ensure compliance with mandatory training, such as health and safety protocols for hotel employees.
• Performance Management :
• Monitor and manage employee performance appraisals and provide guidance to department managers.
• Support in developing individual performance improvement plans for underperforming employees.
• Collaborate with management to create a reward and recognition system to boost employee morale.
• Compensation and Benefits :
• Administer payroll, benefits, and leave management in coordination with the finance department.
• Ensure that compensation packages are competitive within the hospitality industry.
• Compliance and Policies :
• Ensure adherence to labor laws, hotel policies, and regulations.
• Maintain and update employee records as per regulatory requirements.
• Support hotel management in maintaining workplace safety and compliance with health and hygiene standards.
• Employee Engagement :
• Plan and coordinate employee engagement activities, such as team-building events and staff recognition programs.
• Conduct regular surveys to assess employee satisfaction and work on improving employee retention.
• General Administration :
• Maintain employee databases, including attendance, leave records, and personnel files.
• Prepare and present HR reports to hotel management on staffing, performance, and compliance.

Qualifications :

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven experience in HR, preferably in the hospitality or hotel industry.
• Strong knowledge of labor laws and HR best practices in the hospitality sector.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks.

Preferred Skills :

• Experience with HR software and tools (e.g., HRIS, payroll systems).
• Understanding of hotel operations and familiarity with hotel job roles.
• Multilingual skills are an advantage.

Working Conditions :

• Full-time position in a hotel environment.
• Ability to work flexible hours, including weekends and holidays, as required.

Job Type: Full-time

Application Deadline: 10/09/2024