Job Description

Category


Administrative Positions


Type


Full time


Description

The Staff Happiness Manager manages and oversees the planning and administration of services to a core population of Faculty and Staff. Develop, implement, and communicate operating policies and procedures as appropriate to the specific focus of the role, and lead and/or participate in the establishment of the various programs and initiatives.


Main roles & responsibilities



1. Develop, revise, enhance and modify relevant HC policies, manuals, procedures and processes that provide guidance and interpretation to staff in compliance with DGHR law.


2. Manage the Staff Happiness team in a way that optimizes performance, including training and guidance to the team on strategies, best practices and actions relating to Staff Happiness priorities.


3. Coordinate with health insurance carriers and providers as appropriate.


4. Manages the design and implementation of employee engagement programs geared to attract and retain employees through administering programs focused on work-life balance, fitness, discounts, remote working.


5. Create continuous awareness amongst all HBMSU Staff on relative DGHR Law.


6. Manage all Pension Authority required documents and files & Contribute to DGHR projects and maintain the staff database.


7. Work closely and collaboratively with Finance to ensure a smooth integration of payroll process, oversee the administration of the monthly payroll elements.


8. Oversee the onboarding process of new hires, as well as off boarding of separating staff.


9. Monitoring and updating the HBMSU HC systems as well as databases to include administering and updating HR related documentation such as offer letters, contracts, and leaves in compliance with DGHR law.


10. Manage the day-to-day duties and consult with the HC Director to pursue guidance as appropriate.


11. Oversee all necessary documentation and procedures related to the DEWS (End-Of-Service Scheme).


12. Adhere to internal and local information security and relevant health and safety laws, regulations, policies, and procedures.
Required qualification & skills


• Minimum of 5 years of relevant experience directly related to the job duties.
• Bachelor Degree in Human Resources, Business, Management or any related field from an accredited University.
• Thorough knowledge of the Dubai Government HR law and UAE Federal HR Law, in addition to best HR practices and procedures.
• Ability to use independent judgment and to manage and impart confidential information.
• Skill in developing and examining operations and procedures, formulating policy, and developing and implementing strategies and procedures.
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Compassionate and emotionally intelligent; Be fun, approachable, and likeable.
• The ability to motivate and inspire others.
• The willingness to help other people.
• Ability to gather and analyze statistical data and generate reports.
• Ability to solve complex problems and work under pressure.
• Organizing and time management skills.
• Good listening and analytical skills.
• Proficiency in PC skills.
• Excellent communication skills in both Arabic and English languages.