Job Description

JOB SUMMARY



Main Duties/Responsibilities:

• Welcome each employee into the Human Resources Department to ensure their needs are being met.
• Ensure the Receptionist area is kept clean and welcoming.
• Communicate all necessary information to the concerned members to ensure an efficient flow of information within the department.
• Follow up with other HR Members or Departments for the collection of periodic reports needed for administrative support and statistics.
• Provide full administrative support to the Human Resources Department including scheduling of appointments, filing and follow ups.
• Ensure and maintain the confidentiality of the position. Ensure that employees should not see confidential items and paper.
• Make the employee feel welcome and ask the employee to take a seat until the Human Resources Team Member is available to discuss with them their needs.
• Comply with general office policies, procedures, and all legal requirements.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Assist HR Administrator as requested in HR Administrative work.
• Meet regularly with the Human Resources Manager to ensure good communication and proper planning and preparation.



CANDIDATE PROFILE


• Bachelor's degree or diploma in Hospitality management/Human Resources Management
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge in using Outlook, Microsoft Word, PowerPoint, and Excel
• Administrative/ office experience
• Results-Oriented
• Adaptability/ Flexibility
• Hotel operations experience
• Strong communication skills - verbal and written.