Job Description

About the role We are seeking a qualified candidate to join our company as the Human Resources (HR) Director for Morocco and the United Arab Emirates. We employ approximately 50 employees in these two countries and continue to grow in both countries in the near future. Our operations includes production and sales activities as well as our Chocolate Academy. The HR Director will be responsible for the implementation and monitoring of the global HR Strategy, own the business processes, and provide advisory services - at the strategic, operational, and administrational levels in both countries. This role will spearhead the transformation of how the organization delivers HR services. In addition this role will provide proactive business advisory and solutions-oriented HR business partner services for the local management team. The HR Director is part of both leadership teams, i.e. the business and regional AMEA HR Team.

Key responsibilities includes Build a strong HR reputation by providing leadership and managing the implementation of best practice HR solutions, processes, and reports that are aligned with Barry Callebaut's policies and processes, supporting the front-end business managers in their day to day activities Ensure communication and management of Global HR processes, such as performance management and annual compensation review, with a strong focus on compliance and local law and regulations Responsible for HR administration and payroll function Be a constructive challenger to peers to drive the overall people strategy, by designing and swiftly implementing people-oriented and organizational solutions Act as a partner and advisor for both employees and managers to deliver customized and forward-looking solutions, programs, and policies Responsible for engaging and coaching managers in applying company policies, ensuring alignment to rules and law aspects Act as the performance improvement driver to influence positive changes in the environment Act as the lead for HR to identify the operational and administrative services, inclusive of process mapping, organizational design, people transition strategy, costs, and other relevant areas Support talent management based on the global steering and guidance received, including annual events (performance, talent review, succession planning, compensation and engagement surveys) Foster good employee relations and promote employee engagement as a way to retain highly valued talent. Drive action plans for the global function that will deliver an engaging high-performance workplace as a result of employee surveys Role model the right leadership behaviours and creating an environment of trust and integrity

About You: Possess minimum Degree in Business Administration / Economics or other related qualification Minimum 10 years of working experience in HR Operations preferably in one of the two mentioned countries (thereof minimum 2 years in a leadership role) Fluent in all of the three local languages, i.e. English, French & Arab - verbal and written Excellent leadership, people management and project management skills In-depth knowledge of local employment law and industrial relations in the relevant countries Comprehensive skills related to operational excellence, service management and control Excellent interpersonal, communication, negotiation and influencing skills with the ability and confidence to operate at senior levels with internal and external stakeholders Able to think strategically, ensuring that HR priorities are aligned with business objectives Proficient in using HR systems Proactive, flexible with ability to operate and deliver under pressure Strong analytical and decision-making skills Experienced in budgeting, costing and performance management Strong ethics, integrity and compliance mindset Strong customer-centric and delivery-focused mindset Excellent stakeholder management and customer service skills Leading by example and with emotional intelligence, able to drive courageous discussions Able to build relationships across a wide and diverse stakeholder base, both internally and externally