The HR Coordinator will be part of the HR Operations team which aim is to provide a one-stop-shop service for standard processes and inquiries related to onboarding, departure, visas, benefits and payroll and any other generic processes. This position handles the visa renewal process and manage Colleague departures. In addition, it assists with all types of administrative duties including generating all types of employment letters, correspondence, updating various databases, filing, Human Resources duties and providing general support to Colleagues and the Human Resources team. The job scope includes:
Maintain proper administration of colleagues personnel records including processes related to managing Colleague arrivals, providing support and managing Colleague departures
Handling and responding/processing incoming calls, correspondence and assist any Colleague inquiries
New Bank Account enrollment for Frontline and Team Leader colleagues and sending email regarding bank account details to colleagues who has UAE personal bank accounts
Sending copy of Emergency & Medical History Form to HRBPs for their information in regard to the medical condition of colleagues to be shared to colleagues HODs
Miral ID card preparation for colleagues including eligible dependents and contractors as required
Correspond with Life and Health Insurance provider either for insurance enrollment, update or deletion and review insurance invoices for accuracy
Raising purchase requests related to life/health insurance invoices including submission of original invoices to Finance Team
Updating any regular trackers, excel sheets, Colleagues Database, personnel files and Oracle with all residence visa related information as stipulated on the respective checklists and procedures
Handling any filing required in the department and ensuring the necessary documents and records are updated and filed correctly including Oracle Documents of Records and hardcopy personnel files if applicable
Updating all HR related notice boards on a regular basis
Track and arrange all new residence/visa renewal activities for new and existing Colleagues including eligible dependents
Assist colleagues on medical insurance reimbursements by coordination with insurance broker
Raising purchase requests and subsequently following up on approvals, delivery and payment
Keeping the relevant stationary stock for the department and handling stationary requisitions as required
Verify Colleagues records if eligible when forms are received in HR
Receives and investigates Colleagues statement forms and as applicable get HR Services Manager or HR Business Partners involved
Raising a request for flowers/fruit basket for sick colleagues
Update Oracle related to Colleagues bank account details, any changes with accommodation type, Disciplinary updates etc.
Manage the administration of Probationary Performance Appraisals which includes a monthly reminder to HODs of probation appraisals due date; preparation of employment confirmation letters and updating the Oracle
Manage Colleague departures by facilitating exit documentations, relocation of personal belongings if applicable, repatriation flight bookings and visa cancellation procedures including final settlement calculations (i.e. for Team Leaders and Frontline Colleagues clusters)
Blocking/Deactivation of Miral ID cards of leavers including eligible dependents
Archive documents of leavers
Provide support and information to other HR functions and other departments as required
To be considered for this role, you will need to have:
Higher Secondary or equivalent
1 2 years HR Administration work experience
Operational guest service experience and/or HR Coordinator experience preferable
Good English communication skills both written and verbal Strong administration skills i.e. Excel, Word, PowerPoint
Interested in this opportunity? Apply now!
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