Our Client in the field of Construction - Industrial Facilities and Infrastructure, Energy and Utilities and Managment Consulting.



Key Responsibilities:

• Unit Readiness Management:

• Ensure meticulous preparation of housing units before check-in.
• Conduct thorough inspections to maintain high-quality standards.

• Check-out and Vacancy Procedures:

• Implement and oversee procedures for checked-out or vacant units.
• Coordinate cleaning, maintenance, laundry, and readiness for incoming occupants.

• Team Leadership:

• Supervise teams during each shift, ensuring optimum staffing levels.
• Enforce grooming and hygiene standards among personnel.

• Operational Facilitation:

• Streamline and optimize operational processes for efficient service delivery.
• Address challenges promptly to maintain a smooth workflow.

• Documentation and Reporting:

• Maintain accurate records of unit statuses and maintenance activities.
• Generate comprehensive reports on housing operations as required.

Job Requirements:

Skills, Knowledge, and Experience:

• Experience:

• Minimum of 10 years in 5-star Hotels, Resorts, Hospitality Services, or equivalent.
• Proven track record in housing management, demonstrating a deep understanding of industry best practices.

• Leadership Skills:

• Strong leadership capabilities with the ability to motivate and manage teams effectively.
• Exceptional organizational and multitasking skills.

• Communication:

• Fluent in English with excellent speaking, reading, and writing abilities.
• Ability to communicate effectively with diverse teams and stakeholders.

• Problem Solving:

• Proficient in identifying and resolving operational challenges promptly.
• Strategic thinker with the ability to develop innovative solutions.

• Technical Knowledge:

• Familiarity with housing systems, maintenance protocols, and quality control measures.
• Knowledge of health and safety regulations related to housing services.

• Customer Focus:

• Commitment to delivering exceptional customer service and satisfaction.
• Ability to address customer concerns and feedback in a professional manner.

Reeqwest