Job Description

Responsibilities:

• Staff Management:
• Recruit, train, and supervise housekeeping staff.
• Schedule and assign duties to ensure optimal coverage.
• Conduct performance evaluations and provide constructive feedback.
• Address disciplinary issues and motivate the team to meet performance goals.
• Quality Control:
• Conduct regular inspections to ensure all cleaning tasks meet established standards.
• Implement and maintain quality control procedures.
• Address and rectify any deficiencies in cleaning processes.
• Inventory and Supplies:
• Monitor and manage cleaning supplies and equipment.
• Place orders and replenish supplies as needed.
• Ensure proper maintenance of equipment.
• Budget Management:
• Develop and manage the housekeeping budget.
• Control costs and identify opportunities for efficiency improvements.
• Provide regular reports on budget performance to higher management.
• Guest Satisfaction:
• Respond promptly and effectively to guest feedback related to housekeeping.
• Collaborate with other departments to enhance the overall guest experience.
• Ensure a welcoming and clean environment for guests.
• Training and Development:
• Provide ongoing training to housekeeping staff on cleaning techniques and safety procedures.
• Keep the team informed about changes in policies or procedures.
• Foster a culture of continuous improvement.
• Safety and Compliance:
• Ensure housekeeping staff follows safety protocols.
• Adhere to health and safety regulations and industry standards.
• Communication:
• Effectively communicate with other departments, including front office and maintenance.
• Report issues or maintenance needs to relevant departments in a timely manner.
• Record Keeping:
• Maintain accurate records of cleaning activities, inspections, and staff performance.
• Generate reports for management as needed.

Job Type: Full-time