Housekeeping Supervisor
Ras al-Khaimah, United Arab Emirates
Job Description
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POSITION PURPOSE
- The Housekeeping Supervisor assists the Housekeeping Executive/Managers in the daily supervision of the Housekeeping Department according to the hotel\'s set standard and carries out assignments as directed by the Management in an appropriate manner.
- Provide a professional and advisory support to the Housekeeping Executive, to assist in meeting the strategic goals of the Housekeeping department.
- Supervise and oversee the day-to-day Housekeeping operation including inspection of guest rooms and public areas.
- Assume responsibilities of Housekeeping Executive in his/ her absence.
- Coach and train all talents in the department, improve their work performance through inspections, corrections of standards and provide direction.
- Ensure hotel and housekeeping regulations and procedures are being followed by all HK associates
- Attend and assist to conduct Housekeeping communication meetings.
- Investigate complaints, take corrective actions and follow through.
- Conduct daily physical inspections of guest rooms, public areas, F&B outlets and offices to ensure prescribed standards of cleanliness.
- Recommend rooms which required being place out of order, coordinating with Engineering, Front office and Butlers to make these rooms available for repair and maintenance work.
- Supervise and monitor the use of all guest supplies, cleaning chemicals, machines and equipment. Follow up on contractors with the maintenance.
- Supervise and schedule inventories for store and supplies items.
- Supervise and requisite for linen, mini-bar, supplies, equipment and furniture.
- Seek continuous process improvements in operations, services and products.
- Constantly seek new cleaning and operational relating technology to improve efficiency and effectiveness.
- Prepare cleaning and maintenance schedules for carpet, upholstery, curtains in order to maintain the required high standard of cleanliness for guest rooms and public areas.
- Ensure all operational procedures, as well as Lost and Found procedures are followed through.
- Responsible for training and development of the talents in the department.
- Monitor and review Quality Standards for the Department.
- Monitor guest questionnaires and GEI results to identify shortfalls and remedy service issues.
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Job Detail
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Job IdJD1649250
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRas al-Khaimah, United Arab Emirates
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EducationNot mentioned