Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passionSOFITEL DUBAI THE OBELISKSofitel Dubai the Obelisk is Sofitel's largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French Joie de Vivre. Guests have the option to unwind at the Sofitel Spa with L\'Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatheringsSofitel Dubai the Obelisk will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!The PositionTo provide a consistent room and bathroom product, and service adjacent areas to meet Sofitel standards for cleanliness and presentationKEY ROLES & RESPONSIBILITIES
Manage and supervise all tasks of his/her staff
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
Supervise public areas
Ensure that guest supplies are replenished
Ensure guests\' requests are promptly and courteously met
Report damage or malfunction in hotel rooms using P.M.S system
Maintain equipment in proper state of cleanliness and repair
Maintain a section floor report
Conduct daily briefings with staff at floor level
Conduct regular room checklists
Report unusual behavior/activities on floors to Assistant Housekeeping Manager
Record room status in allocated section accurately
Comply with hotel's health, safety and hygiene policies
Attend meetings and training sessions as required
Fully understand the difference in guest levels (VIP) and in room categories
QualificationsPERSONAL ATTRIBUTES
Good reading, writing and oral proficiency in English
Must be well presented and professionally groomed at all times
Strong interpersonal skills and attention to detail
Must have good leadership skills and training skills
QUALIFICATIONS
Degree from School for Tourism & Hotel Management
EXPERIENCE
Minimum 3 years experience in a similar capacity in the hospitality industry