We are seeking a highly motivated and experienced Housekeeping Supervisor to oversee the department and ensure our facilities are clean, presentable, and welcoming to our guests. The ideal candidate will have a keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.
KEY ROLES & RESPONSIBILITIES
• Manage and supervise all tasks of his/her staff
• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms, and housekeeping pantries according to set standards and procedures
• Supervise public areas
• Ensure that guest supplies are replenished
• Ensure guests' requests are promptly and courteously met
• Report damage or malfunction in hotel rooms using P.M.S system
• Maintain equipment in proper state of cleanliness and repair
• Maintain a section floor report
• Conduct daily briefings with staff at floor level
• Conduct regular room checklists
• Report unusual behavior/activities on floors to Assistant Housekeeping Manager
• Record room status in allocated section accurately
• Comply with hotel's health, safety and hygiene policies
• Attend meetings and training sessions as required
• Fully understand the difference in guest levels (VIP) and in room categories
Job Type: Full-time
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