Housekeeping Coordinator (Emiratization Program)Housekeeping, Shangri-La Hotel, Qaryat al Beri, Abu DhabiWe have a great opportunity for Housekeeping Coordinator (Emiratization Program) to join our Housekeeping Department. The selected candidate will have the opportunity to be fully immersed in the area, learning at different levels of responsibility, and working with a team.What are we looking for?
A warm and friendly personality.
Positive outlook and can-do attitude
Great teamwork skills and attention to detail
Desire to always deliver the Shangri-La experience.
Efficiency and punctuality. Flexible schedule with the ability to work all shifts, weekends and holidays
Previous customer service and/or housekeeping experience in luxury hospitality/customer service is a plus.
Lives and breathes the Shangri-La Values.
What will you do?
Receive, record and transmit guest requests accurately
Enter accurate room status into computer daily and investigate discrepancies
Maintain and update administrative data
Maintain key control and monitor lost items within property
Adhere to Shangri-La room standards policy
Report any maintenance-related issue to the concern department
Work with hotel colleagues to keep excellent service standards.
Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
Be an ambassador for the brand.
Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.
Shangri-La Hotel, Qaryat al Beri, Abu DhabiThe hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city's international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.