Housekeeping Attendant
Dubai, United Arab Emirates
Job Description
Company DescriptionWe are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow\'s hospitality.
To join our Group, please visit Housekeeping AttendantPassionate about Housekeeping? As a Housekeeping Attendant, you will work with your team to create unforgettable experiences for our guests.To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel\'s standards for cleanliness and presentation.KEY ROLES & RESPONSIBILITIES
To join our Group, please visit Housekeeping AttendantPassionate about Housekeeping? As a Housekeeping Attendant, you will work with your team to create unforgettable experiences for our guests.To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel\'s standards for cleanliness and presentation.KEY ROLES & RESPONSIBILITIES
- Cleans and maintains areas of responsibility according to set standards and procedures
- Replenish guest supplies
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness and repair
- Maintain a section room report as well as a daily productivity report
- Attend daily briefings with supervisor and takes on daily assigned tasks
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints, reporting them to Supervisor immediately
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Comply with hotel\'s health, safety and hygiene policy
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Fully understands the difference in guest levels (VIPs) and Room Categories
- Must adhere to all Lost and Found procedures
- Proper follow up of HK SOPs
- Must comply with all fire evacuation procedures and first aid trainings
- Must comply with Sofitel grooming standards
- To attend proper trainings and have best conduct at work
- Good organizational skills
- Good level of engagement with guests
- Good knowledge of Housekeeping Operations
- Secondary education
- Good Housekeeping knowledge
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Job Detail
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Job IdJD1690388
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned