Housekeeping Attendant

Dubai, United Arab Emirates

Job Description

Company DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style. PURPOSE OF POSITIONTo provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel\'s standards for cleanliness and presentation.KEY ROLES & RESPONSIBILITIES
  • Cleans and maintains areas of responsibility according to set standards and procedures
  • Replenish guest supplies
  • Ensure guests requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness and repair
  • Maintain a section room report as well as a daily productivity report
  • Attend daily briefings with supervisor and takes on daily assigned tasks
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints, reporting them to Supervisor immediately
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Comply with hotel\'s health, safety and hygiene policy
  • Adhere to personnel grooming and hygiene standards
  • Attend meetings and training sessions as required
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
  • Fully understands the difference in guest levels (VIPs) and Room Categories
  • Must adhere to all Lost and Found procedures
  • Proper follow up of HK SOPs
  • Must comply with all fire evacuation procedures and first aid trainings
  • Must comply with Raffles grooming standards
  • To attend proper trainings and have best conduct at work
QualificationsPERSONAL ATTRIBUTES
  • Good organizational skills
  • Good level of engagement with guests
  • Good knowledge of Housekeeping Operations
QUALIFICATIONS
  • Secondary education
  • Good Housekeeping knowledge
EXPERIENCE
  • Minimum 2 years experience in a similar capacity in a luxury hotel environment
Additional InformationRaffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

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Job Detail

  • Job Id
    JD1674829
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned