Hotel Receptionist Female Arabic Speaker
Dubai, United Arab Emirates
Job Description
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About Us: Emirates Sports is the fastest growing entertainment, sports, and hospitality group in the GCC. Our team possesses an in-depth understanding and unique expertise in designing, building, and managing professional sports and hospitality facilities. Key Responsibilities:
- Greet and welcome guests as they arrive at the hotel reception desk.
- Efficiently check guests in and out of their rooms, ensuring accuracy in reservation details and payment processing.
- Provide information about hotel services, amenities, and local attractions to guests.
- Assist with reservations, room assignments, and billing processes using hotel management software.
- Handle guest inquiries, requests, and complaints promptly and courteously, escalating issues as needed.
- Maintain a neat and organized front desk area, including handling paperwork, mail, and phone calls.
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained.
- Handle guest complaints and resolve issues satisfactorily.
- Uphold high standards of customer service and professionalism at all times.
- Must have Arabic and English proficiency; Additional languages are a plus.
- Must have Hotel software knowledge.
- Prior experience as a receptionist; 1-2 years of experience working in a hotel is preferred.
- Ability to work under pressure and in a fast-paced environment.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Comprehensive salary package.
- Shared accommodation and meals provided.
- Hotel Receptionist: 1 year (Required)
- Arabic (Required)
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Job Detail
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Job IdJD1656521
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned