Hotel Receptionist

Dubai, United Arab Emirates

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Responsibilities:

Greet guests upon arrival, handle check-ins and check-outs efficiently, and provide warm hospitality throughout their stay.
Manage reservations, cancellations, and room assignments accurately using hotel management software.
Answer phone calls, respond to emails, and address guest inquiries promptly and professionally.
Provide information about hotel facilities, services, and local attractions to enhance guests experiences.
Handle guest requests and complaints tactfully, escalating issues to management when necessary.
Maintain a tidy and organized reception area, including managing guest luggage and coordinating with other hotel departments.

Requirements:

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