Job Description

Job Overview Vignette Collection in Oman is seeking a dynamic and experienced individual to join our team in the hospitality industry. As a member of our hotel staff, you will play a crucial role in providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. Job Responsibilities Greet guests upon arrival and assist with check-in/check-out processes Handle guest inquiries, requests, and complaints in a professional manner Maintain cleanliness and organization of lobby, reception area, and other public spaces Coordinate with housekeeping and maintenance staff to ensure rooms are prepared for guest arrival and maintained throughout their stay Assist with administrative tasks such as answering phones, taking reservations, and processing payments Provide recommendations and information about local attractions, dining options, and activities Uphold hotel policies and procedures to ensure a safe and pleasant environment for guests and staff Qualifications/Skills Excellent communication and interpersonal skills Strong customer service orientation Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Flexibility to work in a fast-paced environment Proficiency in MS Office and hotel management software preferred Education and Experience Requirements High school diploma or equivalent required Previous experience in a hospitality or customer service role preferred Knowledge of hotel operations and procedures is an asset Working Environments Fast-paced hotel environment Interaction with guests and colleagues from diverse backgrounds Varied shifts including evenings, weekends, and holidays Benefits Competitive salary Health insurance coverage Employee discounts on hotel stays and amenities Opportunities for career growth and advancement Training and development programs Salary Salary will be commensurate with experience. How to Apply Apply on the employer site Conclusions Join our team at Vignette Collection in Oman and become part of a dynamic and rewarding work environment. We are committed to providing our guests with exceptional service and memorable experiences, and we invite you to be a part of that journey.