The Role
We are seeking a dynamic and customer-oriented Hostess who is fluent in Russian to join our team in UAE-Abjsonu Dhabi. As a Hostess, you will be responsible for providing exceptional hospitality and creating a welcoming atmosphere for our guests, with a focus on delivering a personalized experience for Russian-speaking clientele. This role offers an exciting opportunity to be part of a vibrant and diverse team in the hospitality industry. Responsibilities: - Warmly greet and welcome guests as they arrive at the establishment, ensuring a positive first impression. - Effectively communicate with Russian-speaking guests to understand their needs and preferences, and provide personalized assistance throughout their visit. - Manage table seating and reservations to optimize guest satisfaction and ensure efficient table turnover. - Coordinate with the service and kitchen staff to ensure timely and accurate delivery of orders to guests. - Maintain a clean and organized reception area, and assist in resolving any guest inquiries or concerns. - Contribute to the overall ambiance of the establishment by creating a friendly and inviting atmosphere for all guests. - Adhere to company policies and procedures, including upholding high standards of customer service and professionalism.
Requirements
• Fluency in Russian language is essential, with strong verbal and written communication skills in both Russian and English and willing to relocate in Abu Dhabi. - Proven experience in a similar role within the hospitality industry, with a passion for providing exceptional customer service. - Excellent interpersonal skills and the ability to interact confidently with guests from diverse cultural backgrounds. - Strong organizational and multitasking abilities, with the capacity to handle high-pressure situations in a fast-paced environment. - A positive and outgoing personality, with a genuine desire to create memorable experiences for guests. - Knowledge of reservation management systems and basic administrative tasks is an advantage. - Flexibility to work in shifts, including evenings, weekends, and public holidays as per the operational requirements.
About the company
eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner. Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary survey's, market mapping and training and development courses. Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.
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