Job Description

We are seeking a talented and experienced European national Hostess to join our renowned hospitality team in Kuwait. The ideal candidate will bring a passion for culinary excellence and a commitment to delivering outstanding dining experiences. Responsibilities: Welcoming Guests: Greet guests as they arrive and create a positive first impression of the restaurant. Seating Arrangements: Manage the seating chart and ensure guests are seated promptly and in accordance with their reservation or walk-in status. Reservations Management: Handle reservations, including taking calls, confirming them, and managing any changes or cancellations. Managing Wait Lists: If the restaurant is busy, manage the wait list effectively, providing accurate wait times to guests. Customer Service: Provide excellent customer service by addressing any guest inquiries or concerns and ensuring their comfort. Communication: Coordinate communication between the front of house and back of house staff, including informing servers about guest seating and special requests. Maintaining Cleanliness: Keep the entrance and waiting area clean and organized. Menu Knowledge: Be knowledgeable about the menu, specials, and wine lists to answer any questions guests may have. Handling Payments: In some establishments, be involved in processing payments or handling checks when guests are ready to leave. Team Coordination: Work closely with the management team and other front-of-house personnel to ensure smooth operations. A passion for food, creativity, and a commitment to excellence. Requirements: Minimum 1 Year of Experience: Proven experience working as a Hostess in a premium dining or luxury restaurant setting. Exceptional customer service skills with a strong focus on guest satisfaction. Strong Communication Skills: Fluent in English with excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work flexible hours, including evenings, weekends, and holidays as needed. Ability to handle high-pressure situations gracefully and efficiently. Knowledge of reservation systems and basic computer skills. Please send your CV