Hostess

Dubai, United Arab Emirates

Job Description

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Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.


First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. The Host/Hostess\xe2\x80\x99 responsibilities include: to greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. At SO/ Uptown Dubai we do more than just deliver a service. We endeavour to think big, go beyond expectation to make a positive impact that creates an unforgettable experience for our guests and our teams. We\xe2\x80\x99re all expected to show initiative, empowerment and willingness to provide a wide range of services that guide guests throughout their stay at SO/. Whether it is to address guests\xe2\x80\x99 enquiries, preparing reports, operations or just sharing with a guest what is hot in Uptown, from a guest\xe2\x80\x99s perspective every exchange should feel seamless and effortless. At all levels and positions within our organization, our success is incumbent on a set of behaviours each of us are committed to. These include adhering to company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Because we\xe2\x80\x99re an avant-garde and stylish brand, we\xe2\x80\x99re also passionate about maintaining a professional uniform, personal appearance, and bespoke communications. There is no room for ego: come as you are, humble and kind. At SO/ we work hard and make it fun. You will constantly be on the move, walking about and being hands-on. You might even need to lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Most of all, our aim is to do things right, not just the first time but every single time to the benefit of our guests, our hotel and each other because we\xe2\x80\x99re all in it together!
Additional Information

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We\xe2\x80\x99re the fastest-growing lifestyle hospitality company, and we\xe2\x80\x99re not slowing down. We\xe2\x80\x99re expanding into new countries and cities, creating exciting opportunities. Inspiring Discovery Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities. Inclusive Culture Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We\xe2\x80\x99re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work. Global Perks Being part of the Ennismore family comes with some incredible perks, including everyone\xe2\x80\x99s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.

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Job Detail

  • Job Id
    JD1682476
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned