Overview

Comprising of award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.

portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. , offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages and , which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

The First Collection\xe2\x80\x99s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience \xe2\x80\x93 the world\xe2\x80\x99s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai\xe2\x80\x99s hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead , The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.



KEY RESPONSIBILITES

• Responsible for doing all preparations for the service, like preparing table planning and menu\xe2\x80\x99s.
• Making sure to work with clean equipment and surfaces.
• Making sure that he/she is always enthusiastic and delivering great service to all guests, the hostess is the first contact for the guests and should always be aware of that in answering email, phone or speaking with the guests directly.
• Keeping an eye on guests when they move or something changes and communicating this with waiting staff and kitchen.
• Taking orders and giving information to guests if required and clearly communicate this to colleagues.
• Making the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
• During the service the hostess should be able to deal with challenges, changes and keep an eye on table turnovers.
• If necessary preparing orders like drinks and preparing snacks, bread.
• Responsible for cleaning tasks during and after service.
• Making sure that all the guest areas look immaculate.
• Attend departmental meetings if required.

Desired Skill & Expertise

• Minimum 2 years\xe2\x80\x99 experience working as Hostess in a 4/5* hotel environment.
• Experience as Hostess in a high-volume restaurant with highest levels of service.
• High School qualification or equivalent is preferred.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management would be an advantage.
• Ability to understand guest needs and to deliver superior customer service.
• Knowledge of bar service procedures and standards would be an advantage.
• Ability to understand the flow of service and handle multiple tasks effectively is preferred.

The First Collection