Hostess (French Speaker)Bord Eau Restaurant, Shangri-La Qaryat al Beri, Abu DhabiAn amazing opportunity has opened up in our Fine Dining French restaurant. The successful applicant will be outgoing and always make a great first impression, making sure all our guests have the most curated, luxury and enjoyable experience that Shangri-La has to offer. Bord Eau is a classical French cuisine elevated by the very best produce. Artfully plated dishes paired with the finest wines promise a meal to remember at this Louis XIII d\xc3\xa9cor inspired restaurant.What are we looking for?

• 2-3 years of experience as a Hostess or in Customer Service in a high-end restaurant or hospitality setting.
• Fluent in French and English, with the ability to communicate effectively with diverse clientele.
• Proficient in using reservation systems and managing booking schedules.
• Knowledge of French Cuisine and Culture: Familiarity with French dining etiquette, menu items, and cultural nuances.
• Passion for driving exceptional levels of customer service.
• Presentable & well groomed.
• Quick thinker, able to handle unexpected situations calmly and efficiently.

What will you do?

• Welcome guests in a cheery, welcoming manner.
• Managing seating arrangements, waitlists, and ensuring smooth guest flow.
• Handling multiple tasks simultaneously without compromising on quality of service.
• Handle guest queries/complaints.
• Remain aware of incoming VIP's/Special Guests.
• Take incoming calls on Bord Eau restaurant service phone promptly.
• Maintain Positive Guest Relations.
• Accomodate guest requests for change curteously.
• Assist Bord Eau team & other Shangri-La colleagues where possible.

Shangri-La Hotel, Qaryat Al Beri, Abu DhabiThe hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute driveShangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website , or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, personal data shall have the meaning as given to it by applicable privacy or data protection laws.

Shangri-La Hotels & Resorts