Host Supervisor Job in Alphatel Hostel

Host Supervisor

Dubai, DU, AE, United Arab Emirates

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Job Description

Skills:

• Excellent communication and customer service skills.

• Leadership skills.

• Strategic thinking.

• Organization and time management.

• Problem-solving skills.

• Decision-making skills.

• Conflict management skills.

• Emotional intelligence.

Job Duties:

- Assist to reserve and accommodate guests.

- Assist in the hiring and training of new employees as well as the continuous training of existing staff.

- Oversee both front and back of house operations, including Housekeepers, and hostel's guests.

- Maintain high-quality environment standards.

- Oversee our Housekeeper compliance with all health code and cleanness requirements.

- Provide exceptional customer service and lead staff to do the same.

- Respond to customer complaints quickly and resolve them effectively.

- Develop strategies for improving our customers' experience.

- Work with staff to project future needs for Hostel supplies, and cleaning products.

- Maintain inventory of all needed supplies.

- Identify methods our Hostel can use to cut waste, decrease costs, and improve profits.

- Manage the work schedules of our Hostel's staff.

Job Type: Full-time

Pay: Up to AED2,500.00 per month