Job Description

Job Overview New Mowasat Hospital in Kuwait is seeking dedicated individuals to join our team as Hospital Customer Service representatives. As a Hospital Customer Service representative, you will play a crucial role in providing excellent customer service to patients and visitors, ensuring their needs are met efficiently and professionally. Apply For Job:-Caregiver Job in Dubai at Manzil Health Care Services Job Responsibilities Greet patients and visitors in a friendly and welcoming manner. Assist patients with registration and admission processes. Answer phone calls and respond to inquiries from patients and their families. Provide information about hospital services, facilities, and policies. Assist with scheduling appointments and coordinating medical services. Handle complaints and concerns from patients or their families, resolving issues promptly and effectively. Maintain accurate records of patient interactions and transactions. Collaborate with other hospital departments to ensure smooth operations and patient satisfaction. Qualifications/Skills Excellent communication and interpersonal skills. Strong customer service orientation. Ability to remain calm and composed in stressful situations. Attention to detail and accuracy. Ability to multitask and prioritize tasks effectively. Knowledge of medical terminology and procedures is an advantage. Education and Experience Requirements High school diploma or equivalent. Previous experience in customer service, preferably in a healthcare setting, is an advantage. Working Environments Hospital reception area and patient rooms. Interaction with patients, visitors, and hospital staff. Benefits Competitive salary package. Health insurance coverage. Annual leave and public holiday entitlement. Opportunities for career development within New Mowasat Hospital. Check Here:-Customer Service Job in Dubai at British Airways Salary Competitive salary commensurate with experience. How to Apply Apply on the employer site Conclusions Join New Mowasat Hospital and become part of a dedicated team committed to providing high-quality healthcare services in Kuwait. This is an exciting opportunity for individuals with a passion for customer service to contribute to our mission of caring for our patients with compassion and professionalism.