:Assist in the Front office and Phlebotomist delivery of patient care as directed by the Lab Manager/Lab Supervisor. Contribute to the general environment of the hospital and the well-being of the patient, families, and team members as a member of the Laboratory team.Responsibilities:

• Assist Phlebotomist/Front Office Staff with non-medical patient-related care as directed by and under the supervision of the Lab Supervisor/Section-In-Charges on duty.
• Respond quickly to patients or their families\' requests for assistance, prioritizing patient safety and satisfaction.
• Attend to patients if any assistance is needed.
• Receive non-clinical responsibilities each shift from the Lab Supervisor/Section-In-Charges on duty.
• Assist the Front Office/Phlebotomist with patient-related queries.
• Know the hospital\'s approved disinfectants and their indications for usage in the department.
• Comply with patient confidentiality as per the hospital\'s policy.
• Escort stable patients by wheelchair or assist the Phlebotomist with bed transport patients.
• Participate as a valued team member in scheduled educational activities, promoting and contributing to a supportive team environment.
• Comply with all OSH and infection control policies, standards, and procedures, and cooperate with hospital management to meet these requirements.
• Work in accordance with documented OSH procedures and instructions, including specific responsibilities.
• Be familiar with emergency and evacuation procedures.
• Be aware of patient safety goals applicable to daily activities.
• Notify nurses of OSH hazards, incidents, near misses, or any concerns.
• Comply with waste management and transmission-based precautions policies and procedures.
• Collaborate with the Front Office/Phlebotomist to complete departmental inventories.
• Attend applicable OSH/infection control training programs, mock drills, and awareness programs.
• Use appropriate personal protective equipment and safety systems.
• Perform other duties as assigned by the Lab Supervisor or Section-In-Charges on duty.

Qualifications:

• Two years of college or equivalent; certificate.
• Average command of oral and written English; spoken Arabic advantageous.
• Demonstrates motivation to work in a healthcare environment.
• Amenable to working shifting hours.

NMC Healthcare