ROLE SUMMARYThe Health Solutions Partner (HSP) is a commercial role, focused on providing educational & scientific content and supporting HCPs. The purpose of this role is to improve the impact of our medicines and vaccines on patients and society.The HSP role will help to create a better customer experience that results in Pfizer being seen as a reliable partner in helping solve the health care challenges the HCPs patients face.ROLE RESPONSIBILITIESDrive deeper engagement on educational & scientific content.Streamline customer interface by acting as single POC for proactive & seamless (compliant) connection to Pfizer SMEs and resources.Responsible for onboarding customers to new operating model platforms
(e.g., Digital Engagement Portal).Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection.Support attainment of improved patient outcomes through physician and patient education and services enabled by deep scientific expertise.Actively engage in creating awareness and shaping patient access initiatives (Commercial only) and help accelerate patient access through awareness and education addressing external bureaucracyHSP/Therapeutic Area (TA) responsibilities include:Focus on providing educational & scientific content to support HCPs to improve the impact of our medicines on patients and society while also creating a better customer experience.Responsible for partnering with HCPs & KOLs / organizations multidisciplinary teams design and implement digital solutions and to ensure best experience of Pfizer productsPartner with marketing team to provide content and dissemination of information to relevant HCPs Key Performance Indicators.Key Focus Areas:Proactive to KOLs and reactive to both KOLs and specialistsUtilizing digital platforms to maximize the HCP reachDrive deeper engagement on educational & scientific contentKnowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selectionBetter physician knowledge of our data in the context of improving patient impact and experiencePartnership with multidisciplinary external stakeholders (account executives/ BT/ admins/nursing/ clinical ph./policy makers/etc.) to enhance the impact of our medicines.Onboarding of Customers & HCPs to Digital Engagement Portal.QUALIFICATIONSBachelors degree in Sciences.Minimum of 5-7 years experience in commercial functions like Sales, H&V, Medical, Marketing with successful performance track record.Experience building partnerships or programs is a plus.Broad knowledge and experience of Healthcare and Pharmaceutical environment.Knowledge of local laws and regulations related to the pharmaceutical industry is an advantage.MUST be Computer literate: Excel spreadsheets, PowerPoint, Word.Proficient in written and spoken English, Arabic is an advantage.Technical Skills RequirementsPfizer Manager Competencies.Commits to One Pfizer and our Bold move organization imperatives.Strong collaborator within and across XF teams in the Gulf Cluster.Strong Commercial and business acumen with high scientific/product knowledge of Therapeutic area(s).High level of customer engagement, negotiation and influencing skills.Strong communication and presentation skills.Proven ability to influence across a range of diverse stakeholders.Insights gathering and implementation/execution skills.Project management skills - organization/planning prowess.Acts decisively in complex and fast-moving environment.Demonstrable capabilities to manage or work within a matrix organization.Demonstrable experience cross functionally and cross category at country level.Strong Analytical skills.Managing complexity (across brands, markets, functions, cultures).Work Location Assignment: Field BasedPfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.Our diverse workforce represents the patients we serve and the communities in which we operate.We look forward to reviewing your application and thank you for your interest.Mkt & Sales/Commercial Bus

Pfizer