Head Waiter

Deira, Dubai, United Arab Emirates

Job Description

  • Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordingly
  • Supervise and serve food/beverages according to the brands set procedures and standards to ensure outstanding customer service
  • Take charge of customers bill payments and complaints and escalate complex issues to the Supervisor
  • Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the Manager
  • Participate in achieving set targets for the brand shop
  • Participate in the restaurants opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standards
  • Prepare and send the daily order to the storekeeper to refill the needed items
  • Conduct, upon need, briefings for the assigned team members
Qualifications
  • Technical Degree in Food and Beverage or Hospitality Management
  • Minimum 3 years of experience in F&B operations / Caf\xc3\xa9 , out of which 1 year in a similar role
  • Fluency in English
  • Commercial Understanding: level 1
  • Communication Skills: level 2
  • Cultural Awareness: level 1
  • Customer Focus: level 1
  • Driving and Achieving results: level 2
  • Initiative: level 2
  • Teamwork: level 2

Azadea Group

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Job Detail

  • Job Id
    JD1674827
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Deira, Dubai, United Arab Emirates
  • Education
    Not mentioned