:Our client provides award-winning SaaS solutions to enterprise clients across a diverse portfolio of retail, government and entertainment clients across multiple geographies.Reporting to the CEO, the successful candidate will be a visionary technology leader to spearhead B2B SaaS IoT and cloud solutions service delivery to create a competitive edge to drive opportunities for new and organic business growth.The role will play a pivotal role in shaping the organizations technology strategy and roadmap; drive innovation in robust network architecture ensuring client SLAs are met.Role SummaryTechnical Strategy & Stack:

• develop and execute the technology strategy, overseeing infrastructure and development processes. play a key role in driving the development of data commercialization products and services.

• identify opportunities for innovation, differentiation and scaling through AI, machine learning and data science technology, software engineering, DevOps and agile methodologies;

• enhance the AI platform to meet the highest standards of performance, scalability, and reliability;

• develop and embed architectural blueprints, standards and roadmaps that optimize the technology development and service delivery strategies;

• oversee the design, implementation and maintenance of IT infrastructure including networks, servers, hardware and software systems, ensuring they provide technological and operational resilience;

• responsible for ensuring the company has robust data management systems, data governance policies, and data analytics capabilities to derive insights and value from the data assets;

• security systems design, capacity monitoring and performance monitoring.

Product Development & Enhancement:

• lead the end-to-end product development lifecycle, from conceptualization, mass production to deployment ensuring scalability, reliability, and performance;

• define product enhancement roadmaps and oversee the architecture development of large scale digital platforms and solutions on modern, open source technologies related to features, integration and customer adoption.

Performance Monitoring:

• establish KPIs and metrics to track the performance and effectiveness of our AI platform;

• implement monitoring and analytics systems to gain insights and drive continuous improvement;

• Implement continual improvement to improve business processes through release process;

• oversee vendor management and measure delivery performance against SLAs.

Organizational Change Management:

• lead the change management process that evaluates transition and gaps in business needs, structure and knowledge.

Team Leadership:

• recruit, mentor, and manage high performance software engineering and technical support teams; foster a culture of collaboration, innovation and continuous learning.

Technical Representation:

• lead technology webinars, forums and industry events to build strategic partnerships and showcase technology capabilities to drive new business opportunities.

• Senior Stakeholder Communication and Management:

• effectively engage and manage relationships with CXO stakeholders ensuring project alignment.

Mandatory Skills & Experience

• 10- 15 years SaaS hardware and software engineering leadership within an entrepreneurial data analytics environment.

• Well-versed in data processing, data integration, data warehousing, data governance, machine learning, and other relevant technologies.

• Proven track record of building high performance technical support and software development teams through culture change initiatives to foster a strong culture of ownership and excellence.

• High intellect with the ability to assimilate and analyze complex to consider strategic impact and collaborate effectively with cross-functional teams (sales and marketing) to translate client requirements into innovative technical solutions.

• Experience of driving innovation through staying abreast of industry trends and emerging technologies.

• Strong commercial and financial acumen.

• UAE driving license is mandatory.

Education

• Bachelors degree in Computer Science, Information Technology or Software Engineering

Candidate Profile

• Currently living in the United Arab Emirates - must be able to live and work in Dubai.

• Fluent in English with excellent communication skills.

• Professional appearance and presentation skills as this is a client-facing role.

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