Job Description

Head of Technical (GCC)

Knauf stands for opportunity . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Knauf GCC could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.


We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 96 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.


Knauf GCC is proud to be part of the Knauf Group. We have a heritage in Gypsum manufacturing and have big plans for the future. Our global reach in 96 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team member to join us in the Commercial Department as the Head of Technical - GCC, based in Dubai, UAE .

Can you say 'yes'?


Do you treat your colleagues with respect?


Do you always have the customer in mind?


Do you act with future generations in mind?


Do you like to seek out opportunities to grow and develop?


Do you have a proven track record of delivering results?


The Head of Technical, GCC role will lead and oversee the Specification Team, Training & Installation Team, and the Technical Competence Center across the GCC cluster. This role focuses on driving technical excellence, improving processes and efficiencies, and ensuring customer-centric solutions. The Manager will play a key role in positioning Knauf as a leader in innovation, quality, and service in the building materials industry across GCC markets.

What you'll be doing:

Technical Leadership

• Define and execute the technical services strategy and plans, to align with Knauf 100 strategic goals.
• Drive the technical facelift of the organization, ensuring innovative, cutting-edge practices.
• Actively contribute to positioning Knauf GCC as a leader in technical excellence within the industry.

Process Improvement & Efficiencies

• Identify, develop, and implement process improvements to enhance operational efficiencies across the technical teams.
• Streamline workflows in specification, training, and installation to reduce lead times and increase quality output.
• Implement best practices to ensure consistent and reliable delivery of technical services.

Customer-Centric Solutions

• Establish and nurture a customer-first mindset within all technical teams.
• Develop tailored solutions to meet customer needs while maintaining high-quality standards.
• Regularly gather feedback to refine technical services and exceed customer expectations.

Specification

• Lead the Specification team to drive the inclusion of Knauf products and systems in projects by collaborating with architects, consultants, and other stakeholders.
• Ensure solutions meet regional and international standards, enhancing Knauf's specification dominance.
• Partner with sales teams to integrate technical expertise into project acquisition strategies.

Training & Installation

• Lead the development of robust training programs for contractors, applicators, and clients to promote Knauf systems.
• Ensure quality installation standards by providing technical guidance and support during execution phases.
• Conduct regular on-site evaluations and provide technical solutions to address challenges.

Technical Competence Center Management

• Oversee the Technical Competence Center to function as a hub for innovation, testing, and technical advancements.
• Lead the creation of updated technical resources, manuals, and documentation for internal and external use.
• Stay abreast of emerging technologies, industry standards, and regulatory changes to maintain a competitive edge.

Stakeholder Collaboration

• Build and maintain strong relationships with clients, consultants, contractors, and internal teams as a trusted technical partner.
• Collaborate with sales, marketing, and R&D to align technical strategies with overall business objectives.
• Represent Knauf in key technical events, seminars, and exhibitions.

What we'd love for you to have:


We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas - this is an added advantage:

• Bachelor's degree in civil engineering, Architecture, or a related field. Master's degree is a plus.
• Minimum 10 years of experience in technical department, and 5 years in a managerial position, preferably in the building materials industry.
• Demonstrated expertise in driving process improvement and operational efficiencies.
• Proven success in leading customer-focused technical strategies.
• Strong knowledge of drywall systems, construction standards, and GCC building regulations.
• Excellent ability to translate vision into actionable results.
• Superior leadership, communication, and presentation skills.
• Proficiency in project management and technical documentation.
• Fluency in English (Arabic is a plus).

We'll provide:

• Competitive Pay and Bonus (including allowances)
• Mobile Phone + Business Line
• Medical + Life Insurance

What happens next?


We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within 10 working days.