Job Description

JOB PURPOSE

Head of Quality is responsible for establishing and maintaining Quality Management System within FANS in accordance with GCAA rules and regulations.

NATURE & SCOPE

Head of Quality is the nominated Post Holder for the Quality Management Post Holder Position and shall be acceptable to GCAA.

Reports directly to CEO, Manager ATS, and ATCTO Accountable Manager (where applicable) on the performance of the Quality Management System and on any need for improvement and on matters affecting the adequacy, accuracy and timeliness of quality management requirements of GCAA CARs.

Head of Quality shall have direct access to the Accountable Manager in accordance with GCAA CAR Part VIII, Subpart 4 and Subpart 5.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES

Procedural compliance;

Responsible for the compliance monitoring and quality management system implementation, maintenance, documentation, performance, effectiveness and oversight of the Organisation;

To ensure that the quality system provides the necessary assurance to meet the stated requirements for aeronautical data and data traceability to its origin in accordance with the GCAA regulations;

To ensure quality indicators are monitored to identify existing problems or potential causes of problems within the system;

To ensure corrective actions that have been identified within the system are corrected in a timely manner;

To ensure that preventive actions that have been identified within the system are remedied;

To ensure an internal quality audit programme is implemented to audit the Organisation for conformity with the procedures in its Quality Management Manual and associated documentation and achievement of the goals set in the Quality policy;

To ensure the continuing suitability and effectiveness of the internal quality assurance system through the use of statistical analysis and managerial review procedures;

Ensure that the quality assurance processes are developed in a continuous monitoring audit approach;

To ensure that the quality system provides the necessary assurance to meet the stated requirements for data quality, data traceability in accordance with the requirements of CAR;

Ensuring that quality staff members are trained, qualified and competent to discharge their related obligations;

Issue, review and amend Organisation Exposition, Quality Management System Manual (QMM), SOPs, Forms, Checklists, Supplementary Instructions, Temporary Instructions etc. in accordance with the regulatory requirements;

Ensure Organisation Exposition, QMM and other quality documents are reviewed annually;

Conduct quality related trainings as required by the organisation or by the GCAA;

Any other work related duty assigned by the CEO, Manager ATS or ATCTO Accountable Manager.

QUALIFICATION

The staff shall be able to demonstrate the following for the job role:

Educated, trained and experienced in Quality Management System;

Good command of verbal and written English;

Comprehensive knowledge of applicable requirements in the area of Air Navigation Services;

Understanding of the systems that support Air Navigation Services;

Comprehensive knowledge of Quality Management System and Auditing;

Knowledge in Safety Management System;

Knowledge in Human Factors;

Knowledge of ISO 9001, 14001 and BS OHSAS 18001 International Standards;

Comprehensive knowledge GCAA Regulatory framework;

Comprehensive knowledge GCAA ANS Certification Process;

Comprehensive knowledge GCAA Air Navigation Facilities and Services Approvals;

Comprehensive knowledge GCAA Regulatory Oversight Process;

Any other requirement stated in the ANS Operational manuals or as stipulated by the GCAA.

EXPERIENCE

The staff should be able to demonstrate the following experience:

Minimum 10 years of work experience in the Aviation Quality Management environment;

Minimum 5 years of experience in QMS Auditing related to aviation.

PHYSICAL REQUIREMENTS

The staff shall possess the following physical attributes:

Mentally free from any disability;

Able to physically conduct day to day work as is required for the job role;

Any regulatory or other requirements, if applicable.

POSITION IN THE DEPARTMENT

Refer to Organisation Chart stipulated in Organisation Exposition for the position of Head of Quality in FANS.

AUTHORITY

Head of Quality has the authority to conduct audits, surveys and inspections on any aspect of the FANS Operations and ATCTO.

CEO is responsible to review and approve Head of Quality prior to promulgation.

Job Type: Full-time

Pay: AED11,000.00 - AED17,000.00 per month

Experience:

• Quality management: 10 years (Preferred)