Job Description

We are looking for Quality Lead, who have an experience in handling quality in a home care setting or in a quality field.

Collecting data on key performance assigned

Submission of KPI data before the deadline assigned

Ensure to review the data for compliance and non-compliance before quarterly submission of KPI

Assist in identifying outcome measures to evaluate effectiveness of applied standards

Assist in the implementation of improvements identified, policies and procedures

Mandatory participation in all Quality related meetings

Ensuring awareness of departmental staff about the KPI performance levels and corrective actions identified

Participate in audits

Data validation

Ensure data confidentiality

Ensure their departmental staff is aware about policy updates, process improvement projects, preventive and corrective actions planned based on KPIs', OVRs, Internal and external audits, Inspections and facility rounds

Conduct audit of patients' files

Updating and revising policies if needed.

Schedule and coordinate trainings inside and outside the organization.

Attend weekly operational meeting, as needed.

Other ad hoc tasks that may arise.

Competency

Expertise in understanding the data collection methodology.

Timely and accurately reporting of data

Identify, analyze, and interpret trends or patterns.

Examines data to understand the trend and identify the reason for deviation.

Actively contribute in identifying corrective actions. Ensures implementation of the identified corrective and preventive action

Proactive in quality initiatives.

Locate and define new process improvement opportunities

Actively involved in staff awareness within department.

Problem solving skill.

Basic knowledge in excel sheet.

Job Types: Full-time, Permanent

Pay: From AED4,000.00 per month

Application Question(s):

Have you a held a supervisory or team lead position before? * Do you have experience in home care as a quality lead?