JPC-3465Head of Marketing & CommunicationsPosition Type: Direct Hire PermanentLocation: Abu DhabiLead the communications activities of by developing a coherent internal and external communication strategy and ensuring the effective presentation of in line with the long-term vision and strategic objectives Key Responsibilities Core Responsibilities Devise a robust yet actionable communication strategy that addresses key issues of and the conduct of its monetary and financial policies Define communication objectives and lead the design of applicable policies and processes to support the execution of the communication strategy Review the performance of all the communication activities undertaken by the department and make amendments to the communication strategy when/as needed Manage risk for all external communications and ensure they meet expectations Develop comprehensive strategic communications and engagement strategies that meet business and audience needs, including advising and supporting staff about communication modes and methods to deliver effective information to relevant audiences both internally and externally. Lead the development and effective use of internal communication channels (intranet, newsletters, face to face meetings, team events, Staff Information System, etc.) to keep employees informed and aware of initiatives and changes in procedures Report on external issues identified to the Chief and provide advice on the public reporting of relevant matters Work with the relevant leadership members staff and the Communications team to continuously improve service delivery processes and ensure consistency of approach, transparency and effectiveness of outcomes in line with the team strategy and business plan Evaluate the communication developed for key internal and external stakeholders and ensure it relays key message and positive public image Engage and influence stakeholders such as government and federal / national authorities through building consensus and encouraging collaboration Maintain relationships with key media partners, speak directly to the media on behalf of and define the guidelines to be followed by the team for all public relations Ensure that media activities undertaken are rigorously evaluated against key messages and leads to positive public image Oversee the publication process for reports (such as Annual Report, Complaint trends) and studies (i.e. Additional Market Surveys and any occasional publications the management may deem appropriate) published by ensuring alignment with quality and excellence standards Oversee the coordination of logistics and content for all press conferences, industry conferences and media workshops Oversee the development crisis communication plans through the establishment of a collaborative approach that outlines aspects such as the flow of information, briefing documents and media kit guidelines, readiness and response capabilities, and an internal and external communications plan that ensures effective and quick crisis resolution 2 QUALIFICATIONS AND EXPERIENCE Threshold Qualifications Bachelor Degree in International Relations, Public Relations, Communication and Media Political Science or other related discipline. Master\'s degree is preferred. Years & Nature of Experience 10-12 years of experience with at least 4 years of experience in a leadership role 6+ years working experience in the UAE, with familiarity of the UAE market and regulations.Internal External All Departments for matters pertaining to communication and international relations Managers and Head of Departments Government Communication Office at the Prime Minister\'s Office Government and Statutory Departments Central Bank of the UAE International Organizations PR Agencies Media Representatives Publishing Houses Graphic/Web Designers

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