What you will do:Automotive After-sales Budget planning and settings:

• Develop or use existing market intelligence and/or external market data for decisions making

• Lead the collection and relevant data organization to initiative planning and analysis

• Review internal projects and across automotive to identify risks and opportunities, collect feedback, consolidate and challenge

• Maintain, collaborate with the entities and not just challenge but support and understand risk and opportunities from the ground

• Build the links between all functions of the aftersales and support breaking the silos

• Present to senior leaders and agree Budgets for the entities

Automotive After-sales Strategy & Planning

• Formulate the business planning in line with automotive strategy in collaboration with senior leaders

• Track and report on the execution of the business strategy and its implementation across the division in collaboration with senior leaders

• Identify opportunities and develops transformation business cases by analysing information, formulating and testing hypotheses, and developing and communicating recommendations

• Works with senior leaders in the division to identify new business opportunities and develop approach to realization

• Understands market realities, assess business performance and internal capabilities

• Helps define financial and non-financial impact of strategy in collaboration with Finance and senior leaders

Automotive After-sales Performance Management

• Create Performance metrics and reporting frameworks for continuous improvement with a strategic focus; which will drive business in standardized way

• Establish governance to manage performance compared to budgets

• Coordinate with finance on aligning finance figures in terms of reporting

• Develop tools to capture in standardized way across all sales channel and functions within After-sales (T1, T2, Body & Paint, Wholesale and Fleet performance KPIs; report to senior leaders on monthly basis

• Establish performance guides and processes for entities to follow and measure

Automotive After-sales Project management

• Manage and coordinate projects for the AL Futtaim group aftersales

• Guides team members on key elements of relevant initiatives including objectives

• Provides implementation with clear accountability and deliverables

• Manage and coach resources on delivery methods with a focus on agility

• Support identifying and prioritizing projects with links to plans and forecast

• Track financial and non-financial impact of initiatives in collaboration with project team

• Track and monitor the execution and delivery of strategic projects

• Collate and report biweekly progress for all projects; keep senior leaders updated on progress, next steps, issues and decisions required

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