Job Description

Responsibilities:

During the opening, to ensure that the tabletop set up (flowers, candles, lamps) is set according to the restaurant's requirements. Ensure that all tabletop items are clean and in good repair. Relate with guests when they arrive and when they are leaving Thank clients for their patronage when they are leaving Communicate with guests while they wait for their drink and food orders. Ensure complete and consistent cleanliness of the hostess area Be available to answer calls and greet guests Provide assistance to servers with tallies at shift ends Supervise host book efficiently and oversee guests' seating arrangements Handle guests amicably and with understanding whether they have reservations or not Make a great and impressive first impression on guests Schedule reservations for guests both in person and over the phone Communicate with supervisors or management on any issue related to guests. Handle all cases related to guests courteously and professionally Attend communication meetings, briefings, and training sessions as required by the Restaurant Manager, Training Manager, and Food and Beverage Manager. To keep the uniform neat and clean and ensure personal grooming and hygiene are in line with standards set by Emirates Palace Mandarin Oriental. Any other duties that may be assigned to you from time to time, like your supervisor or manager directed.

Skills and requirements:

Excellent communication skills Bachelor's or Higher Educational Diploma Previous resort experience in the same role is a must * Italian language will be a big advantage