• During the opening, to ensure that the tabletop set up (flowers, candles, lamps) is set according to the restaurant's requirements.
• Ensure that all tabletop items are clean and in good repair.
• Relate with guests when they arrive and when they are leaving
• Thank clients for their patronage when they are leaving
• Communicate with guests while they wait for their drink and food orders.
• Ensure complete and consistent cleanliness of the hostess area
• Be available to answer calls and greet guests
• Provide assistance to servers with tallies at shift ends
• Supervise host book efficiently and oversee guests\' seating arrangements
• Handle guests amicably and with understanding whether they have reservations or not
• Make a great and impressive first impression on guests
• Schedule reservations for guests both in person and over the phone
• Communicate with supervisors or management on any issue related to guests.
• Handle all cases related to guests courteously and professionally
• Attend communication meetings, briefings, and training sessions as required by the Restaurant Manager, Training Manager, and Food and Beverage Manager.
• To keep the uniform neat and clean and ensure personal grooming and hygiene are in line with standards set by Emirates Palace Mandarin Oriental.
• Any other duties that may be assigned to you from time to time like your supervisor or manager directed.

Skills and requirements:

• Excellent communication skills
• Bachelor's or Higher Educational Diploma
• Previous resort experience in the same role is a must
• Additional language will be a big benefit

Apply NowFirst Name (required) 6ca103fcLast Name (required) 24829af4Email (required) c4765f4fApply Please wait... DoneThank youThere are currently no jobs matching this criteriaSign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 7ee8c26dLast Name (required) b054c59fEmail (required) 7cd25081Job Alert bbbc1742Departments 87a4f550 Departments 65dbea5bCategories 47cd1d04 Categories 28fdb211Hotel/Offices 08bb8958 Hotel/Offices 90e7901fSend Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

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