• To assist the Bar Manager in the organization and supervision of service on the bar

• To support the operation of the bar in a productive, efficient, and guest focused manner, enabling exceptional quality beverage service at all times.

• To be fully familiar with every beverage and dish served in the Bar and Restaurant and to provide explanations as requested.

• To treat our guests like Superstars!

• To follow our Cycle of Service at all times.

• Maintain complete knowledge of the beverage menu and assist with providing new ideas / concepts.

• Assist the bar manager during stock takes and maintain a tight stock control.

• Always maintain bar par levels, assisting with ordering following the correct procedures.

• Maintain a thorough understanding of current licensing laws and ensure that they are always adhered to.

• Have a thorough understanding of the bar POS systems and utilize them correctly, assisting other bar team members as required.

• Prepare beverages following recipes and in line with company standards.

• To assess customers needs and preferences and make recommendations, staying guest focused and nurturing an excellent guest experience.

• To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.

• To be familiar with the composition of all menu items.

• To ensure that the bar counter maintenance is always respected and that our guests are always at ease and comfortable when sat down at the bar.

• To ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.

• To redirect customer complaints to the Bar manager/General manager.

• To ensure correct set up of the bar in line with laid-down procedures and par levels.

• To clean the agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.

• To be continually aware of, and maintain, the highest standards of personal hygiene and dress code.

• To attend meetings and training courses as required.

• To ensure customers identification is checked when applicable and confirm legal drinking age requirements are met.

• To identify when a customer is intoxicated and follow UAE law by discontinuing service.

• To report any suspicious packages or parcels to management without delay.

• To take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.

• Carry out any other reasonable request asked by the management.

Solutions Leisure Group