Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.



As a part of our Engineering Department, you will be part of the team responsible for the smooth running of all the machineries in the hotel and the hotel\'s building structural stability. Experienced technician who can manage and support the ongoing maintenance, repairs and upkeep of the building across mechanical and electrical services, heating, ventilation and air conditioning systems, fixtures, fittings and equipment of the hotel. Communication and coordination with other departments is the key to do accomplish tasks successfully.

Your responsibilities will include:

• You will be responsible in managing day-to-day maintenance requirements working with the Chief Engineer
• Test, troubleshoot and perform basic repair on all types of engineering equipment, basic diagnostic skills and general construction knowledge is an advantage.
• General handyperson duties, including minor carpentry, plumbing and HVAC
• Ensure exceptional service delivery when attending to guest requests for maintenance repairs. Good general presentation essential.
• Establish and maintain positive customer and business relationships
• Be a brand ambassador and reflect our core values
• Other duties as required
• Responding and attending to guest repair requests.
• Communicating with guests/customers to resolve maintenance issues.
• Performing preventative maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspecting tools, equipment, or machines.
• Carrying equipment (e.g., tools, radio).
• Maintaining maintenance inventory and requisition parts and supplies as needed.
• Recording information for unfinished calls prior to shift change.

At SO/ Uptown Dubai we do more than just deliver a service. We endeavour to think big, go beyond expectation to make a positive impact that creates an unforgettable experience for our guests and our teams. We\xe2\x80\x99re all expected to show initiative, empowerment and willingness to provide a wide range of services that guide guests throughout their stay at SO/. Whether it is to address guests\xe2\x80\x99 enquiries, preparing reports, operations or just sharing with a guest what is hot in Uptown, from a guest\xe2\x80\x99s perspective every exchange should feel seamless and effortless.

At all levels and positions within our organization, our success is incumbent on a set of behaviours each of us are committed to. These include adhering to company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Because we\xe2\x80\x99re an avant-garde and stylish brand, we\xe2\x80\x99re also passionate about maintaining a professional uniform, personal appearance, and bespoke communications. There is no room for ego: come as you are, humble and kind. At SO/ we work hard, but make it fun.

You will constantly be on the move, walking about and being hands-on. You might even need to lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Most of all, our aim is to do things right, not just the first time but every single time to the benefit of our guests, our hotel and each other because we\xe2\x80\x99re all in it together!

Qualifications

The successful candidate for us has:

• At least 2 years\xe2\x80\x99 experience in operations and / or pre-opening experience
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Enjoy elevating the status quo and like to be creative!
• Knowledge of Carpentry/Masonry is a plus!

Additional Information

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We\xe2\x80\x99re the fastest-growing lifestyle hospitality company, and we\xe2\x80\x99re not slowing down. We\xe2\x80\x99re expanding into new countries and cities, creating exciting opportunities.

Inspiring Discovery

Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive Culture

Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We\xe2\x80\x99re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global Perks

Being part of the Ennismore family comes with some incredible perks, including everyone\xe2\x80\x99s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.

SO/