Job Description

Job Title: Gym Membership Consultant

Location: Mirdif, Dubai

Company: Lead Academy

Job Type: Full-time

We are seeking a dynamic and results-driven Gym Membership Consultant to join our growing team at Lead Academy . The ideal candidate will be responsible for promoting and selling gym memberships, providing exceptional customer service, and helping members achieve their fitness goals. This role requires excellent communication skills, a passion for fitness, and the ability to meet and exceed sales targets.

Key Responsibilities:

Sales & Membership Growth:

• Proactively engage with potential members through in-person, phone, and email interactions.
• Conduct tours of the facility to prospective members, showcasing the gym's amenities, equipment, and programs.
• Explain membership options, pricing, and promotions clearly and persuasively.
• Meet or exceed monthly sales targets for new memberships and renewals

Customer Service:

• Provide exceptional service to current and prospective members by addressing inquiries, resolving issues, and ensuring a positive experience.
• Assist members with account management, including updating personal information, processing payments, and handling cancellations.
• Member Retention:
• Develop and maintain relationships with members to foster a sense of community and encourage long-term membership.
• Follow up with new members to ensure they are utilizing the facility and programs effectively.

Administrative Duties:

• Accurately input and maintain member data in the gym's membership management system.
• Prepare daily, weekly, and monthly reports on sales, membership trends, and retention rates.

Marketing & Outreach:

• Participate in community events, outreach programs, and marketing initiatives to promote the gym and attract new members.
• Collaborate with the marketing team to develop and execute promotional campaigns.

Qualifications:

• Previous experience in sales, customer service, or a related field, preferably in the fitness or wellness industry.
• Strong interpersonal and communication skills with the ability to build rapport quickly.
• A passion for health, fitness, and helping others achieve their goals.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in using membership management software and MS Office applications.
• High school diploma or equivalent; a college degree in a related field is a plus.
• Willingness and ability to relocate around Mirdif, Dubai area

Benefits:

• Competitive salary with commission and bonuses.
• Visa residency
• Opportunities for career growth and development

Job Type: Full-time

Pay: AED2,700.00 - AED3,200.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Gym: 1 year (Preferred)

Language:

• English (Required)