Job Description

Frank Porter is looking to hire a Guest Services Agent with own Motorbike

Responsibilities

Meeting our guests to provide a smooth check-in process

Processing deposits via cash/POS at the property

Assisting our guests with checkout on their day of departure

Completing comprehensive check out and inventory reports of the property to document damage/missing items, repairs or maintenance works

Visiting our properties to replace missing items

Assist with opening properties for inspections/maintenance works as required

We are looking for someone who enjoys meeting people, is committed to providing an experience which our guests won't forget. You will also need to have attention to detail and remain calm when under pressure during busy times.

The salary for this role is 4500AED per month based on a 6 day shift working week.

PREFERABLY HAVING PAST EXPERIENCE IN A HOLIDAY HOMES

Requirements

Demonstrated experience in an operations role

Experience of working within the vacation homes rental business/ hospitality industry would be advantageous

Excellent command of Arabic & English

Intermediate and above Excel skills

Proactive in approach

Decision maker who solves problems

Experience in coordinating complex scheduling for daily tasks

Calm under pressure

Demonstrates leadership capabilities

Capable of dealing with customers and resolving issues in a timely manner

Scheduling experience

Job Type: Full-time

Pay: AED4,500.00 - AED5,000.00 per month

Job Type: Full-time

Pay: AED4,500.00 - AED5,000.00 per month