Guest Service Agent

Umm al-Quwain City, United Arab Emirates

Job Description

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The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. Qualifications
  • A strong focus on customer service
  • Prior experience in resort or hotel as a front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Be able to work shifts, weekends and public holidays
  • Must have experience in Ms Office & Opera
Job Type: Full-time Experience:
  • Opera: 1 year (Preferred)

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Job Detail

  • Job Id
    JD1640453
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Umm al-Quwain City, United Arab Emirates
  • Education
    Not mentioned