Job Description

Female or Male Guest Relation Manager for Holiday Homes

We are hiring a female field supervisor with qualifications below:

• Manage cleaners/housekeepers and make sure the cleaning is at the highest quality
• Monitor properties and make sure everything is organized (welcome package, towels, beddings are in place)
• Manage and resolve issues in the field during check-in and check-out
• Manage and coordinate furnishings and maintenance of apartment to ensure properties are in perfect conditions
• Responsive to any concerns may arise during guest stay and incoming check-in/check out.
• Permit applications and renewals.
• Property insurance applications and renewals.
• Listing properties on portals like Airbnb, Booking.com, etc
• Maintains an efficient system for ensuring all new properties are added correctly to our CRM software.
• Manages the CRM software to ensure that all information is relevant, prices are updated and correct.
• Oversee guest reviews and ensure that any issues or complaints are addressed in a timely and professional manner.
• Must be able to travel by own. Preference will be given to those who has own Car or Motor Bike
• UAE Driving License.
• Must have one year of Experience
• Must be fluent in English
• Must be confident and presentable
• Must be Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively. A positive attitude and a willingness to learn.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Application Question(s):

• Do you have your own car or motor bike?
• Are you in Dubai?

Education:

• High school or equivalent (Preferred)

Experience:

• Holiday Homes: 1 year (Preferred)

License/Certification:

• UAE driving license? (Preferred)

Willingness to travel:

• 100% (Preferred)